Hera Couture

Hera Couture is a bridal fashion design, retail and wholesaling business that has grown organically over the past 15 years.

As the business grows to include customers across multiple countries and currencies, and the amount of stock to manage increases accordingly, they found that they also needed to  grow their tooling to support the business.

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Hera Couture chose Cin7 as their Order Management System, as it provides a good balance of sophistication and pricing.

Unfortunately, their initial implementation partner did not do a good job of onboarding them. They ended up running the business pretty much as they did before, just on a new tool. This significantly increased their business risks and, despite all the data available, they were no closer to understanding their business than before.

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When asked about their experience with Equation, this what the Hera Couture Team had to say: 

We engaged Nicole to help us overcome our substandard onboarding to Cin7: to teach the team best practices and to fix our data to more accurately reflect the actual state of the business. This was not a small undertaking, and we suspect that many other consultancies would have told us to start afresh. Nicole didn't. She committed to seeing this through over a period of almost a year and got us to a very good state. We now have a much better understanding of our business and financials, which allows us to make strategic decisions and plan ahead. We are immensely grateful. Nicole is very responsive and always has time for us, no matter how trivial the questions are.

Highly recommended!